Terms and Conditions

Introduction

Welcome to Conscious Butterfly Coaching. These Terms and Conditions govern your use of our services, including our 1:1 coaching sessions and online courses, accessible through our website and directly via coaching sessions. By accessing or using our services, you agree to be bound by these Terms and Conditions and our Privacy Policy.

Service Description

Mary Phillips and Morten Isnes offers holistic business coaching, focusing on providing personal and professional development for healthcare business owners and their teams.

Services include personalised 1:1 coaching sessions, access to online courses and a membership designed to enhance both your personal and professional life.

User Accounts

Certain features of our service may require you to register an account. You agree to provide accurate, complete information and keep this information up to date. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

Coaching Sessions

Sessions must be scheduled in advance and are subject to availability. These can be cancelled or rescheduled according to our cancellation policy.

Cancellation Policy

You must cancel or reschedule a session at least 24 hours in advance, failure to do so will result in forfeiting this session.

Online Course

Upon purchase, you will receive access to the online course, which includes various multimedia content, worksheets, and resources. The course is for personal and non-commercial use only. You may not distribute, modify, or reproduce the course materials. For refunds, see your refund policy.

Payment and Refunds

Fees for 1:1 coaching sessions and online courses must be paid in advance. Details regarding fees and payment methods are available on our website. We offer a refund on our coaching packages under certain conditions, please see our refund policy.

Refund Policy

There is a 14 day cooling off period for our coaching packages. We will refund this pro-rata where we deduct a £100 administration fee and any services that you have already received will be deducted at £300 per coaching session. There is no refund on online courses.

Live Events

Cancellations must be made in writing to [email protected] by the person who made the booking. Any cancellations made 4 weeks before the event, will be refunded minus £25 administration charge. If you need to cancel your place/s less than 4 weeks before the event date, then 100% of the final balance will be charged. You can transfer your booking to another person free of charge at any point, just email.

Intellectual Property Rights

All materials provided in our coaching sessions and online course, including but not limited to videos, documents, and resources, are the intellectual property of Conscious Butterfly Coaching or its licensors and are protected by copyright laws.

Disclaimer of Warranties

Our coaching services and online course are provided "as is" without any warranties of any kind, either express or implied. We do not guarantee any specific results from the use of our services.

Limitation of Liability

To the maximum extent permitted by law, Conscious Butterfly Coaching shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your access to or use of, or inability to access or use, our services.

Governing Law

These Terms and Conditions are governed by the laws of the Isle of Man. Any disputes arising from or relating to these Terms and Conditions shall be resolved in the courts located in the Isle of Man.

Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. All changes will be effective immediately upon posting to our website. Your continued use of our services after changes have been posted constitutes your acceptance of those changes.

Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at

[email protected].